Introduction
WebDept. ("we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.
Data controller
WebDept. is the data controller responsible for your personal data. If you have questions about how we handle your data, contact us at [email protected].
Information we collect
We collect information that you provide directly to us, including:
- Name and contact details (email address, phone number if provided)
- Business information (company name, website requirements)
- Content and materials you provide for your website
- Correspondence and communications with us
We also collect certain information automatically when you visit our website, such as:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our website and services
- Respond to your enquiries and communicate with you
- Process and manage your website project
- Send you service-related updates and information
- Comply with legal obligations
Lawful basis for processing
We process your personal data on the following legal bases under UK GDPR:
- Contract: Processing necessary to perform our contract with you (providing website services)
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and communicating with you, where these do not override your rights
- Legal obligation: Processing necessary to comply with legal requirements
- Consent: Where you have given consent for specific purposes (you may withdraw consent at any time)
Data storage and security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and is only accessible to authorised personnel.
Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your service, we may retain certain information for a reasonable period for record-keeping purposes.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information in certain circumstances
- Restriction: Request that we restrict processing of your information
- Portability: Request transfer of your data to another provider
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise these rights, please contact us at [email protected]. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:
- Website: ico.org.uk
- Helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first at [email protected].
Cookies and analytics
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Essential cookies: These are necessary for the website to function and cannot be disabled.
Analytics: We may use privacy-focused analytics to understand how visitors use our website. This data is anonymised and does not identify individual visitors. We do not use Google Analytics or other tracking services that collect personal data.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies.
Third-party services
We may use third-party services to help us operate our website and provide our services. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact us
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].